Guide: What are the system requirements for CtrlPrint?

System Requirements
   
Operating System

Windows: 7*or 10
(XP and Vista are not supported.)

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OSX/macOS: 10.12 – 10.14
Sierra, High Sierra and Mojave
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*Microsoft's support for Windows 7 will end in January 2020.

 
Web Browser
We recommend that you have a *modern web browser that is kept up-to-date, such as Google Chrome, Firefox, Microsoft Edge and Safari. web.png
*Defined as a version still supported by the developers. In most cases this is the last two versions, and in some cases only the latest. 
Support for Internet Explorer will end on April 1st, 2020. More information can be found here.
   
Document Editing
All users working on the same project must have the same application version. The year notation specifies different versions and not updates. If an incorrect version is installed a user will not be able to open documents.
Adobe's system requirements for InCopy can be found here.
Adobe InCopy (Text editing)
We support CC2018 (v13), CC2019 (v14) and 2020 (v15).
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Adobe InDesign (Layout)
We support CC2018 (v13), CC2019 (v14) and 2020 (v15).

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Versions of InCopy/InDesign older than CC2018 are no longer  supported. 
   
Viewing PDFs 
A recent version of either Adobe Acrobat, Adobe Reader or any other PDF reader. We do not recommend using a web browser.
   
Fonts
All users working on the same project should have the correct fonts installed.
We recommend OTF (OpenType) for compatibility between Mac and Windows.
   
CtrlPrint Transfer Manager
The latest version of Transfer Manager, which can be downloaded from the installation section here.

This application takes care of uploads, downloads and installation of the correct plugins for InCopy/InDesign. Older versions of Transfer Manager will not be able to correctly open documents and you will receive errors about missing plugins.
   
Hardware
Bandwidth We recommend at an absolute minimum of 10 Mbps upload and download.
Internet We recommend you have a stable internet connection capable of handling the uploading and downloading of large files.
Memory Adobe's system requirements for InCopy and InDesign recommend 8GB of RAM.
Firewall Open for http (80), https (443).

 



Labels: installation pdf requirements indesign incopy fonts internet explorer ctrlprintbasics

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