1. I cannot see any TrackChanges markings onscreen.
- Make sure that TrackChanges is activated. You can check this on Additional Features section on the project page when logged into CtrlPrint.
- Another way to check is in InCopy/InDesign. If you navigate to CtrlPrint menu and if the option Show Tracked Changes is available, then TrackChanges is activated. Make sure that this option to Show Track Changes is selected.
- Check that you have the "Screen Mode" set to "Normal". (In "preview" mode the document appears as it would in print, with no markings.) "Screen Mode" is found beneath the "View" menu.
2. I cannot accept or reject changes.
An Administrator must first enable your ability to accept changes before you can do so. If you need the ability to accept/reject changes contact an Administrator for help: Permission to Accept and Reject Changes.
3. How do I accept all of the changes made in a document that is no longer in CtrlPrint?
It is important to accept all changes in a document that has previously been used with CtrlPrint. Remember that changes are still tracked and present in the document even if they cannot be seen.
To accept the changes in a document that is no longer being used with CtrlPrint select the "CtrlPrint TrackChanges" palette from the "Window" menu in InDesign. In the top right corner of the palette there is an icon indicating an extra menu (See image below). In this menu select "Accept All Changes In Document...
4. Can I change the colour I was given?
You can do this on your user information page. Please check here for more details.
5. Can I print a summary of just the changes that have been made?
Unfortunately. this is currently not possible.