Guide: Locating the Temp folder - Windows

The above video shows Windows 7, see below for later versions.

 

First try using the "Open Recent" option found under the "File" menu in InCopy/InDesign. A list of the most recent files you have worked on should be listed. Make sure the version you open is correct.

If you need to retrieve a document that is still checked out by you there is a link to instructions regarding which folder to look for. This is found on the page which shows that the document is locked by you. See image here.

There are two ways to locate your Temp folder, both of which are documented below. In some cases your company's security policies may cause certain folders to be hidden from view. If this is the case you will need to contact your IT department. (Clicking on the images will open a larger version in a new window.)

NOTE: There are three images below showing where the search function is found depending on which version of Windows you are using.

 

search_1.png

1. (Windows 7) Click on the Start button and in the search field type: %temp% Click on the folder called Temp.

Tip: you can come directly to the "Ctrl" folder by searching for: %temp%/Ctrl

 

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1. (Windows 8) On the "Start" page click on the magnifying glass icon located in the top right of the window - next to your username. Type in %temp% and click on the folder named Temp.

 

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1. (Windows 10) In the search field located to the right of the Start button enter %temp% and click on the folder that appears at the top of the results.

 

NOTE: Depending on which version of Windows you are running appearance will vary, but the steps below are identical regardless of which operating system you are using.

 

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2. From the folders and files that appear select the folder called "Ctrl".

 

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3. In the "Ctrl" folder open the appropriate Chapter ID folder. (The image here shows where you will find the name of this folder.)

 

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4. In the Chapter ID folder open the appropriate Chapter Version ID folder. (The image here shows where you will find the name of this folder.)

*Note that the name should NOT include include an underscore followed by a number. 

 

docu_nam.png

5. In the Chapter Version ID folder locate the InDesign Document with the Document Name. You may need to right click on the file and select "Open with" – or drag the file directly into InCopy – if you get an error message when you double click on it. (The image here shows where you will find the name of this document.)

 

**** If you need help using "Open with" see the page found here. ****

 

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If you are unable to locate the Temp folder in the way described above you can locate it manually by following the steps below. Note that where it says "USER" in the images below you should see your user name.

 

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1. Navigate to your C drive (click on the Start menu and select "Computer") and open the folder called "Users".

 

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2. Locate your user folder. This will be called whatever your personal user name on the computer is. (It will not be called "user".)

 

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3. Open the folder called "App Data".  (If you do not see the "App Data" folder it is hidden. You can show hidden folders by clicking on "Tools", found at the top left of the window, and then select "Folder Options" and then "Show hidden folders". If you cannot do this contact your IT department.)

 

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4. Open the folder called "Temp".

 

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5. Open the folder called "Ctrl".

 

proj_num.png

6. In the "Ctrl" folder open the Chapter ID folder. (The image here shows where you will find the name of this folder.)

 

chap_num.png

7. In the Chapter ID folder open the Chapter Version ID folder. (The image here shows where you will find the name of this folder.)

*Note that the name should NOT include include an underscore followed by a number.

 

docu_nam.png

8. In the Chapter Version ID folder locate the "InDesign Document" with the Document Name. (The image here shows where you will find the name of this document.)

You may need to right click on the file and use "Open with" – or drag the file directly into InCopy – if you get an error message when you double click on it. 

 

**** If you need help using the "Open with" function please see the page found here. ****



Labels: troubleshooting101 temp folder ctrlprintbasics

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