Troubleshooting: "Document is read only and can't be uploaded. Save to server is disabled!"

If you receive the above warning you will not be able to save the document back to the server.

  1. One reason is because the chapter has been downloaded to be "viewed" and not "edited". (This happens if you choose "Get chapter" in the overview section - or the earlier versions section.) To edit a chapter you need to use "Edit chapter", this option is found beneath the "Chapter" menu.
  2. If you are trying to recover a chapter from the "Temp" folder try using the "Open recent" option found beneath the "File" menu in InCopy. If you are still having problems please contact support.
  3. If you are opening a document in InCopy for the very first time then you may receive this error. Simply unlock and download the chapter again to resolve the issue.

Labels: incopy ctrlprintbasics

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