Error Downloading Parameter File - Download Stops at 5% or 8%

  • Updated

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This error is due to your local security settings, firewall, proxy etc. You will probably need the assistance of your IT department to resolve this.

  • Whitelist *ctrlprint.net.
  • TransferManager.exe and InDesign.exe or InCopy.exe must be allowed access to *ctrlprint.net. All communication is done using HTTP GET and POST via HTTPS (port 443).
  • CtrlPrint does not currently support automatic configuration via PAC or WPAD. 
  • CtrlPrint supports HTTP, SOCKS4 and SOCKS5 proxy.
  • CtrlPrint supports Anonymous, Basic, Digest and NTLM authentication.