If Transfer Manager is installed but is not launching please try clearing your web browser's cache.
To install CtrlPrint Transfer Manager for Mac follow these instructions.
1. First quit InDesign/InCopy if it is running, then download the installer here and locate the file called "CtrlPrint Transfer Manager.dmg" in your Downloads folder.
2. Double-click the .dmg file to open the installer.
3. Drag the "CtrlPrint Transfer Manager" icon to the "Applications" folder in the window that appears:
4. Transfer Manager is now installed and you should now test your installation by downloading a document from the system. Information about how to do this can be found here.