Guide: Understanding CtrlPrint and its components

CtrlPrint is a system that uses 6 components together. It consists of the following :


1. A web service ( where users log in to access their documents and PDFs, leave comments, administrate projects and more.

Users are supplied accounts by administrators. With questions about how to use the web service, as well as troubleshooting, please see the pages found here.

2. CtrlPrint Transfer Manager" is a small application which takes care of installing the necessary plugins, as well as downloading and uploading documents. (Documents are downloaded and stored locally while being edited.) Information about and troubleshooting for Transfer Manager can be found here.

If you need to install Transfer Manager please see the "Installation" section found here.


3. Adobe InDesign or Adobe InCopy. InDesign is the industry standard for designing and typesetting documents for publication. InCopy is a tool designed for copywriters and used predominantly for text editing. Users will need one or the other depending on their role in the project. Documents are saved back to the server (web service) via these applications.

Note that these applications are not developed by CtrlPrint and are purchased direct from Adobe or another supplier.

Licenses for CC (Creative Cloud) must be purchased directly from Adobe. More information about CC can be found here.

When using CtrlPrint you must have the same version of InCopy (CC2020, CC2019, CC2018 etc.) as the documents were created with by the agency otherwise you will not be able to edit files. If you are unsure which version the documents were created in please see the instructions here.

We no longer support CS versions of InCopy/InDesign and will offer end-of-life support for CC2017 and CC2015 until April 2020.


4. Plugins for InDesign or InCopy. These are automatically installed when you download a document from the system. If need be the plugins can also be manually installed by using the links found here.

A menu called "CtrlPrint" is added to the menu bar in InCopy/InDesign when the plugins are installed. This menu contains options for saving documents to the server (web service) and using the TrackChanges functionality.

5. Fonts, OTF (OpenType) are recommended for compatibility across platforms. Fonts work like applications and need to be purchased, licensed and installed. In some cases the company may have their own fonts - in other cases the agency may be responsible for choosing them. In most cases the fonts will be supplied by the agency to users, or they may be sent directly to the IT department handling installation by CtrlPrint.

Information about missing fonts can be found here. If you need assistance installing fonts please see the instructions here.

You can read more about the importance of fonts and how they work in our Understanding Fonts PDF found here.

6. A PDF reader, users can download PDFs from the web service and create them locally using Adobe InCopy/InDesign. To view these one can use, for example, Adobe Acrobat, Adobe Reader - download page, or any current web browser that has this feature available.

PDFs are simply downloaded via the web browser and are not dependant upon any specific software to open.



Labels: plugins pdf incopy fonts navigation guide ctrlprintbasics

Have more questions? Submit a request
Powered by Zendesk