Reset a User's Two-step Verification (2FA) on Their Account

Sometimes a user needs to have their two-step verification account reset, if they have a new phone for example. This can be done when logged in as administrator. 

1. Log in as an administrator.
2. Select the company for the user found in the left column.
3. Scroll down to the Users section and click the icon to the left of the username.
   

   
   
   

4. Click the Reset 2-Step verification button.
   

   
   
   

5. Click Reset 2-Step Verification from the pop-up confirmation box.