- As mentioned above, the first step is to log in as an administrator for the company. If you are unsure whether you are logged in as an administrator, you can look at your user icon in the right-hand corner where it says ‘Admin’. Note that if you are logged in as a project administrator, the option to enable Two-factor Authentication will not be available.
- Next, you should navigate to the company page. You can find it by clicking on the company name on the left side of the home page.
- To enable Two-factor Authentication, navigate to 'Additional Features' and toggle the activation button.
A separate window will open where you need to tick the ‘I agree’ box before activation. Make sure to read through the information before activation.
Once the following steps have been completed, the activation of Two-factor Authentication is complete. Note that the first time a user try to login they will be asked to scan a QR code to configure it.
For more information on this, see the following pages:
Help with Two-factor Authentication
Reset a User's Two-factor Authentication on Their Account