If you have never used CtrlPrint before and are adding your first document to your project, you will need to manually install our plugins.
You must have Transfer Manager installed to do this. If you need to install Transfer Manager you can do so on the following pages: Windows | Mac
Click on the link below for the Adobe version you are using and if you have InCopy or InDesign. Transfer Manager will then open and you will be notified if the installation was successful or not. After the plugins have been installed you should see the "CtrlPrint" option in the InCopy/InDesign top menu bar.
| Adobe Version | InCopy | InDesign | Transfer Manager Required |
|---|---|---|---|
| 2019 (v.14) | Download | ||
| 2020 (v.15) | Download | ||
| 2021 (v.16)* | Download | ||
| 2022 (v.17)** | Download |
Plugins for CC2017 and CC2018: plugins for legacy users can be installed by logging in to secure.ctrlprint.net, clicking the "?" in the top right-hand corner and choosing "Installation Wizard".
Follow the steps for InDesign users and you will be given this option in the third step.
Please note that we no longer offer technical support for any errors encountered while using these legacy versions of InCopy/InDesign: CC2015, CC2017 and CC2018.
*Requires version 16.3 or higher. See this page for more information.
**Not recommended for production this year.