The CtrlPrint plugins used by InCopy and InDesign are automatically installed when a user downloads a document from the system. They can also be installed by using the links below. Note that you need to have Transfer Manager installed to do this. If you need to install Transfer Manager you can do so on the following pages: Windows | Mac
Click on the link below for the Adobe version you are using and if you have InCopy or InDesign. Transfer Manager will then open and you will be notified if the installation was successful or not. After the plugins have been installed you should see the "CtrlPrint" option in InCopy/InDesign.
Please note that we no longer have support for older* versions of InCopy/InDesign.
*CS5, CS5.5, CS6, CC, and CC2014.