It is important to keep Transfer Manager updated. In addition to security improvements we also release updates vital for compatibility with the latest versions of InCopy and InDesign. If you are receiving errors about missing plug-ins one reason may be that your version of Transfer Manager is out of date.
For InDesign users, you will need to install our plug-ins to see the "CtrlPrint" menu when adding a document to the server for the first time. This can be done from the page: CtrlPrint Plug-ins.
To check which version you have start Transfer Manager by clicking here: Start Transfer Manager.
Under the "Help" menu select "About CtrlPrint Transfer Manager":
CtrlPrint Transfer Manager 2024 (1.6.6) is the latest version.
To update Transfer Manager click on the "Preferences" option under the "File" menu.
In the window that appears, click on the button labelled "Check for updates".
Note that you may need your IT department's assistance to perform this update.
If an update is available you should perform it. You will be asked to close Transfer Manager and then be guided through the installation process. When asked which installation type to use, choose "Typical".