Using CtrlPrint is very easy. Every user should familiarise themselves with the four fundamentals to make sure they know how to open their documents for editing and save them back to the server.
Fundamental #1 - How to find and open your document (CtrlPrint)
- Go to secure.ctrlprint.net and login. Click here if you need more help logging in.
- Navigate to your project:
- Click your company name on the left side of the window.
- Click your project name.
- Click the chapter name.
- Click: Edit in InCopy
- You will be prompted by your browser if you want to open Transfer Manager. Click: Open CtrlPrint Transfer Manager and the chapter will automatically download and open.
Fundamental #2 - Never unlock your document (CtrlPrint)
- Users should never need to unlock chapters. The unlock feature is a troubleshooting resource only.
- If you think you need to use the unlock feature, we recommend sending an email to firstname.lastname@example.org or calling us on 020 3630 0134. This can save you a lot of time and avoid you needing to perform a document recovery.
Fundamental #3 - Save locally and save often (InCopy/InDesign)
- Adobe InCopy does not have an auto-save function, so it is important to save your work regularly. The chapter will be saved on your computer (locally) and may be retrievable in the event of a program or system crash.
- Please click File -> Save Content from the InCopy/InDesign top menu bar. Alternatively, you can use the keyboard shortcut Ctrl+S.
Fundamental #4 - Save to Server (InCopy/InDesign)
- You must click Save to Server when you have finished making changes. If you do not do this, your changes may not be saved.
- Please click CtrlPrint -> Save to Server from the InCopy/InDesign top menu bar.
- Enter a version comment if you like and click OK.
Need more support?
Click here for our contact details.