InCopy Crashes When Trying to Open a Document

  • Updated

The most common cause of this is that there is some security software (e.g. AppLocker) that is blocking access to the CtrlPrint plugins. Please make sure that the following are whitelisted:

  1. %appdata%\Ctrl
  2. %temp%\Ctrl

This issue may also be related to the machine not meeting Adobe's minimum specs for InCopy.