Step 1: Adobe Creative Cloud
To install Adobe InCopy CC2019 (14.0) you must have a Creative Cloud account with a paid subscription for InCopy and the "Creative Cloud Desktop App". Your Creative Cloud account will be managed by someone in your organisation. If you are not sure about your login credentials for Adobe Creative Cloud, please contact your IT department. The "Creative Cloud Desktop App" can be downloaded here.
If you are trying to use Adobe's Creative Cloud Packager for installing CC2019 please use the information here.
Step 2: CtrlPrint Transfer Manager
IMPORTANT: You must have CtrlPrint Transfer Manager (minimum version 1.3.2 for Windows/1.3.3 for Mac) to use CC2019.
See the links for installing and updating Transfer Manager here.
Step 3: Downloading CC2019
1. Once the "Creative Cloud Desktop App" is open locate InCopy. Click on the "..." icon and choose "Other versions".
If the download option is labelled "Try" it is because you are not logged in with an Adobe account with an active subscription for InCopy. You can still install InCopy as a free trial for 7 days, however after this time has expired you will need a subscription.
2. Locate "InCopy (14.0)" and click "Install". (Note that this number may be higher if updates have been performed by Adobe (as seen below). However it will begin with "14".)
3. InCopy CC2019 (v 14) will now install.