Our compatibility for Internet Explorer ended on April 1st, 2020. Windows users should switch to a more modern web browser such as Google Chrome, Mozilla Firefox or Microsoft Edge. Windows 10 users should already have Windows Edge installed. (Ask your IT department for assistance if you are unable to locate it.)
Internet Explorer is no longer under active development by Microsoft. Since the release of its replacement, Edge, in 2015 there have been no major security updates or added support for more modern standards which are present in other alternatives.
What does this mean?
You can no longer use CtrlPrint with Internet Explorer.