Step 1: Adobe Creative Cloud
To install Adobe InCopy 2020 (v 15) you must have a Creative Cloud account with a paid subscription for InCopy and the Creative Cloud Desktop App. Your Creative Cloud account will be managed by someone in your organisation. If you are not sure about your login credentials for Adobe Creative Cloud, please contact your IT department. The "Creative Cloud Desktop App" can be downloaded here.
Step 2: CtrlPrint Transfer Manager
IMPORTANT: Make sure your version of Transfer Manager is up to date.
See the links for installing and updating Transfer Manager here.
Step 3: Downloading InCopy 2020
You will need to contact Adobe directly for a temporary link to an installer. You can do so by using the chat function (there is a button in the bottom right of the page) here: Adobe Support.