Our ability to support the 2021 (v16) version of InCopy/InDesign will end when it is removed from the Creative Cloud application in October. At that point we will only have support for version 2022 (v17) and shortly after that 2023 (v18). We recommend all of our customers use 2022 (v17) for the next reporting season.
If you are currently working on projects created with a version other than 2022 (v17) you should not update until you are done with those projects.
What does this mean for me?
We will no longer be supporting versions of InCopy/InDesign which are not available for direct download via Creative Cloud. (Adobe offers only the latest two releases.) For all projects started in October and later you will no longer be able to use 2021 (v16). This means that all of our users who are currently using 2021 (v16) will need to plan accordingly and update their software in agreement with their agency/client(s). You will still be able to download documents from existing projects if you still have 2021 (v16) installed.
How do I know which version I am using?
- Check the latest project on CtrlPrint.
- Check the version of InCopy/InDesign you have installed.
Click on the Windows icon and type Adobe, this will list all Adobe applications you have installed, the version number is included in the name
For Mac users, please use the Spotlight function and search for Adobe or check your application folder.
- Check with your agency or design partner.
What do I need to do?
- Plan with your agency/client(s) when you will be updating to 2022 (v17) and make sure all users are aware.
- Plan with your IT department to install 2022 (v17) and update Transfer Manager. (See below.)
- Keep your 2021 (v16) version installed in case you need to access older documents in the future. You cannot open and edit documents created in a version you do not have installed.
When should I do this? (You do not need to this immediately - read below.)
You should continue to work on any active projects using the versions those documents were created with. As mentioned above, please plan before installing 2022. However, projects added to the system starting in October should be added using 2022 (v17). All users should have InCopy/InDesign 2022 installed by then.
What do I, or my IT department, need to install/update?
- You will need to install InCopy/InDesign 2022, Please see these pages: InCopy | InDesign for instructions.
- You must update Transfer Manager to the latest version, 1.6., which is required to use 2022. Please see these pages: Windows | Mac for instructions.
- InDesign users who will be adding documents to the system must install our plugins (to add the CtrlPrint menu to InDesign) from this page: Install plug-ins
- You should disable auto updating in Creative Cloud, otherwise when 2023 (v18) is released in October it will replace 2022. Please see this page for more information about configuring Creative Clouds auto-update setting.