Documents handled in CtrlPrint are version specific. To open a document for editing in CtrlPrint, you will need the version of InCopy/InDesign installed that was used to create the document.
How do I know which version I should be using?
You can see which version of InCopy/InDesign you need in CtrlPrint by checking in either of the places below:
- Check the Project Details on the CtrlPrint server
Please note that if multiple versions are visible, it means this project contains documents created with different versions.
- Check the project page:
- Check the chapter page:
If you don't have the required version installed you will not be able to edit the document and will receive an error message in Transfer Manager about not being able to locate the application.
See this page for more information.