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Important: Our support for InCopy/InDesign 2021 (v.16) will end in October.
Please see this page for more information about what this means and what you will need to do.

  1. CtrlPrint Support
  2. Troubleshooting CtrlPrint
  3. Transfer Manager errors

Transfer Manager errors

  • Solved: The chapter is not checked out (HTTP 401)
  • Solved: Failed to locate the application - The Application is Missing
  • Solved: Error downloading parameter file, download stops at 5% or 8%
  • Solved: Missing Plug-ins - CtrlGlobalUtils.InDesignPlugin
  • Solved: Find my Temp Folder
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